Welcome to MassExcellence - Serving Massachusetts and New York
•♦• NEWS •♦•
Important Baldrige Changes
Baldrige Changes Will Increase Applications for State Awards to MassExcellence
Click here to view document.
Meeting Today's Marketplace Needs
"A useful guide that substantively shares how others are successfully navigating the storms of change, achieving operational effectiveness and efficiency, improving financial results, enhancing customer service, and winning new markets through the application of the Baldrige Criteria."
–Gregory R. Page, CEO, Cargill
Click here for a listing of MassExcellence Officers, Directors, and Overseers
About MassExcellence
Click here for a quick overview of who we are and what we stand for.
2011 Performance Excellence Awards
MassExcellence received a Governor's Citation and heard from Senate President Therese Murray, Senator Richard T. Moore, and Secretary of Housing and Economic Development Greg Bialecki.
Award Recipients
MidState Medical Center Meriden, CT
(Gold Award)
◊
Ellis Medicine, Schenectady, NY
(Silver Award)
Click here for Senator Moore’s presentation and other information on the awards.
About MassExcellence
MassExcellence wants to help your organization be more excellent—effective, efficient, competitive, and sustainable—through the use of the proven Baldrige Criteria for Performance Excellence.
The Criteria are the basis for the MassExcellence Performance Excellence Award and the Malcolm Baldrige National Quality Award.
Through training, assessments, feedback, networking, recognition, and awards, we seek to improve the effectiveness, efficiency, and sustainability of jobs, organizations, and the economy.
Accelerated Results
Leaders facilitate excellence by building cultures that create and maintain systems of excellence in the organization as a whole. Well-functioning but independent parts are not enough. System excellence is not a sum of the parts. It is about excellence as a whole organization. Accelerated results flow from doing right things right.
We use the Baldrige Criteria as a Framework for:
• Improved Manageability. Employees learn how to see and connect the dots. Everyone learns how to integrate and align the needs of customers with leadership, human resources, operations and strategic planning toward getting the right results.
• Recognition—Because the Criteria includes a measurement structure, organizations can track their performance improvement over time and reward their good efforts with recognition and awards.
• Integration & Alignment of Multiple Initiatives Lean, ISO, Six Sigma, Regulatory, Legal, Clinical, Operations, Customers, Employees, Strategic Planning, Productivity, Knowledge Management.
• Organizational Stability & Innovation
How to consider everything (end-to-end scope): knowing strengths and weaknesses, and deciding what to improve and how.
To see a diagram and learn a bit more about the Baldrige Framework and its underlying Value System click here.
MassExcellence: Your Partner in Performance Excellence
MassExcellence partners with senior leaders to create an organizational excellence system. Your organization can be small, medium, or large—business, healthcare, government, or education—for profit or not-for-profit.
MassExcellence is a leader in helping companies get to their next level of excellence. All faculty and coaches are time–tested, past or present National Baldrige Senior Examiners, Alumni Examiners, or Judges.
We invite to partner with us!
Kay Kendall, Board Chair and President
kay@massexcellence.com
