MassExcellence—Award Program

The 2008–2009 Schedule

Massachusetts Baldrige-based Performance Excellence Recognition and Award Program

MassExcellence Pledge to Excellence Recognition

MassExcellence Silver Level Recognition

MassExcellence Gold Level Recognition

Commonwealth Performance Excellence Leadership Award

Demonstrates...

A solid leadership commitment to employees and a goal of long–term sustainability

A systematic approach in achieving forward–looking, overall improvement gaining results in key areas

Your key processes are being systematically evaluated and improved and gaining results in some key areas

Your integrated and well–deployed approaches in most key areas, with good performance against comparisons

The Benefit
Provides critical insight into key internal & external factors shaping your environment Increase business—your customers and vendors recognize you as a high-performing organization
Using the Baldrige Criteria for Performance Excellence helps you think strategically, and build competitive advantage by asking you the right questions
Leadership attends a full day workshop to learn about their organization, and create ready to use action plans Our examiners are professionals from a wide spectrum of business sectors and functions, providing you a 360°understanding of your business as linked to the Criteria
The Examiner team will visit your organization, verify systems, and interview key people and staff to determine levels of deployment
You set priorities, and create action items for ready use to take back Senior leadership receives a comprehensive examiner team feedback report as your benchmark for continued prioritized improvement. This feedback is the result of about 1400 hours of professional consulting for a fraction of the cost
How to Apply
Complete a prescribed overview (Organizational Profile) Complete your Organizational Profile and the 7 Categories of the Baldrige Criteria—Leadership, Strategic Planning, Customer/Market Focus, Information, Measurement, Analysis, and Knowledge Management, Workforce Focus, Process Management, and Results
Schedule leadership to attend a mandatory one–day workshop All applications in this range are automatically eligible for the Commonwealth Leadership Award. Our Baldrige–experienced third–party Panel of Judges determines the appropriate award level based on the scores and feedback from the Examiner teams
Application due...
Anytime of the year December 11st or the first day of Examiner Training.

2008 Award Application

For additional information, call Len Deneault, Executive Director, MassExcellence at 978–934–2403 or e-mail info@massexcellence.com