Leadership System
- Achieving Competitive Excellence Series
- ACES Course Description
- Simplified Organizational Profile and Relationship to Modules
- Leadership System
- Strategic Planning and Strategy Implementation System
- Customer Intimacy System
- Communication System
- Product and Service Development and Delivery System
- Measurement and Analysis System
- Process Management and Improvement System
- Performance Management System
- Feedback Evaluation
- Self-Assessment
Course Description
Senior leaders are incredibly important in setting the direction for their organization, reinforcing that with the workforce, and ensuring the execution of key actions. This course will explore the key elements of a leadership system, including what is a leadership system (not just an org. chart), the personal role model behaviors needed from senior leaders, senior leaders’ role in reward and recognition, succession planning, and the review of performance measures. It will also cover the evaluation an improvement of senior leaders and the leadership system.
Learning Objectives
By the end of this course, the participants will have:
- Developed a leadership system model
- Assessed existing reward and recognition approaches in place
- Created an action plan for assessment of the leadership system and senior leaders
- Conducted a self-assessment by senior leaders for evaluating role model behaviors
- Created an action plan for succession planning
- Created a set of expected behaviors from the senior leadership team
This course uses a combination of cases, examples and lecture to convey the ideas. The participants then discuss and select the methods they believe are best suited to their organization.
Course Content
The Leadership System course focuses on the importance of senior leaders in promoting a culture of high performance.
The course outline includes:
- Key elements of a leadership system, including what is a leadership system
- The personal role model behaviors needed from senior leaders
- Senior leaders’ role in
- reward and recognition
- succession planning
- Evaluation and improvement of senior leaders and the leadership system.
The course tools include:
- Examples of leadership systems from Baldrige Award recipients
- Examples of leadership system and senior leader assessment instruments
- Assessment tool for evaluating existing reward and recognition approaches in place
- Self-assessment tool for evaluating role model behaviors
