Massachusetts Performance Excellence Award

Applying for the Award

The Massachusetts Performance Excellence Award process is a non-competitive process, eligible to any organization, whether it be manufacturing, services, education, government, healthcare, or a not-for-profit. Awardees are selected by the Panel of Judges based upon information provided by the Board of Examiners.

Learn about the award process (PDF format)

Previous Recipients of the Massachusetts Performance Excellence Award

Benefits of Applying for the Award.

• Provides encouragement and recognition for organizations that strive for performance excellence and competitive advantage. The highest level Award is named in honor of world renowned quality expert and Massachusetts native Armand V. Feigenbaum.
• It is administered by MassExcellence and is awarded only to those organizations which can be singled out as role models for the Commonwealth of Massachusetts.
• It is based on the Malcolm Baldrige Quality Progam Criteria for Performance Excellence. The Criteria are designed to help organizations use and aligned approach to organizational and performance management that results in:
  • Delivery of ever-improving value to customers, contributing to marketplace success.
  • Improvement of overall organizational effectiveness and capabilities.
  • Organizational and personal learning.

Applicants receive valuable benefits:

• Formal Acknowledgement that your leadership team is serious about continuous improvement.
• Internal Analysis - The data gathering and analysis need to write the application provide your organization with an insightful self-assessment.
• Feedback Report - An external analysis by a team of trained examiners who identify your organization's strengths and areas for improvement.
• Powerful strategic planning tool - The feedback report, when combined with the internal analysis, can be used for strategic planning to focus on process improvements that deliver customer value and greater productivity.

Award Recipients embody a strong committment to, and implementation of, Performance Excellence, continuous improvement, and customer satisfaction. The Award formally recognizes their leadership. Award Recepients are featured as role models at the Annual Recognition and Sharing Conference.

Other Recognition Levels

MassExcellence also recognizes Massachusetts organizations that demonstrate excellence in one or more of the criteria categories. These recognition programs provide important feedback and direction to organizations as they progress on the pathway to excellence, culminating in the quest for the Massachusetts Performance Excellence Award.

Click here for more information on MassExcellence's award and recognition levels.